Accessibility Statement

Accessibility:

Finqfinance.com (hereinafter - the “Company”) is committed to providing a positive service experience to all its customers. The Company, with the assistance of accessibility consultants, makes utmost efforts and invests resources in providing equitable, respectable, accessible and professional services, in accordance with the Equal Rights for Persons with Disabilities Law 1998 and the regulations adopted pursuant thereto.

All the Company’s employees, who provide customer service, have undergone training to enable them to provide people with disabilities with accessible service, and to best handle customers’ requests regarding accessibility.

 

Website:

The Company believes and works towards equal opportunities in the online space for people with disabilities.

  • This site meets the requirements of the Equal Rights Regulations for Persons with Disabilities (Accessibility Adjustments for Service), 2013.

  • Accessibility adjustments were made in accordance with Israeli Standard recommendation (SI5568) for online content accessibility at the AA level and the International WCAG2.0 document.

  • Accessibility measures on site:

    • Standard - The site is supported by popular browsers (such as Chrome, Muzila, Edge), in their latest version, as well as on cellular phones.

    • Enlarging website display - Users who have difficulty seeing and wish to enlarge site display can do so by simultaneously pressing the “Ctrl" and "+” keys (Control and Plus). Each click on these keys will enlarge the display by 10%. To reduce the display size, press “Ctrl" and "-" (Control and Minus) simultaneously.

    • Operating the site using a keyboard - Users who have difficulty operating a mouse can browse the site using a keyboard. Repeatedly pressing the Tab key will move between the various links on the page. Pressing Enter will launch the selected link.

    • Assistive technology support - This site is an accessible site that is also suitable for viewing for people with disabilities and enables screen reading software support. To verify the accessibility of site content, the site was tested using the NVDA screen reading software.

Contact us:

The Company makes utmost efforts and invests resources in improving and maintaining the site’s accessibility. If you encounter any accessibility problem or malfunction, please let us know, detailing the problem you encountered, the browser you are using, the operating system and the supportive technology you are using (if any) and we will make every effort to find a suitable solution for you and to address the malfunction as soon as possible.

Contact Information:

If you have encountered any special accessibility requests, you are welcome to contact our accessibility coordinator: Eldad Tamir, in one of the following ways:

  • E-mail: eldad@finqfinance.com

Additional ways to contact us:

  • Via the "contact us" form on the site

  • By mail: Hello@finqfinance.com

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Legal and regulatory

Finq Investments is a private company that holds a Portfolio Management License within the meaning of the Law for Regulation of Investment Advice, Investment Marketing and Investment Portfolio Management, 1995 (hereinafter: the “Law”), and is engaged, among other things, in investment portfolio management and investment advice, which the Law defines as advising others on the profitability of investing in, holding or selling securities or financial assets with which the advisor is affiliated by virtue of Finq Investments’ affiliation with mutual funds managed by Tamir Fishman Mutual Funds Ltd. and any other mutual fund that may contract with the Company, in line with its business model. For further details, see “Full Disclosure”. The service will be provided via a digital platform where the client can subscribe to the portfolio management service. The risk level, investment policy and assessment of the client's needs will be determined using digital tools. Nothing in the foregoing shall be construed as investment advice/marketing and/or as substitute for investment advice/marketing, and nothing in the foregoing shall be taken as a commitment to achieving any return on investment. Approval of the application and opening of the account are subject to the sole discretion of Finq Investments, in accordance with the terms stipulated in the agreement. Subscribing to the digital portfolio management service is consistent with applicable law and is intended, inter alia, to facilitate the subscription process, while maintaining the best interests of clients. Generally, the digital platform substitutes the interaction between the licensee and the Client and serves as an investment decision-making tool. There may also be, if necessary, interaction between the client and a human agent. The service is limited to Israeli resident holders of an active Israeli bank account. Withdrawal of funds takes place up to 7 business days/ The amount withdrawn will be transferred to the bank account from which the funds were transferred. The account can be opened from the age of 18, and will be limited to assets worth up to NIS 1 million. If the total assets in the account exceed such amount, the account holder will be required to be personally identified by Finq’s representatives in accordance with applicable law, and to sign, inter alia, a beneficiary declaration in person.
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